Need help? Email customer services at info@thestylediaspora.com.
Email Customer Care
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Shipping Information
SHIPPING
The Style Diaspora ships via UPS, including international orders.
All domestic orders shipping within the contiguous United States will be processed and shipped out within 1-2 business days (for Alaska or Hawaii please add one additional day).
All international orders will be processed and shipped out within 1-3 business days. Customs and duties vary based on country.
How do I track my package online? When your order leaves our fulfillment center you will receive a confirmation e-mail with your tracking number. You can track your package by going to www.ups.com.
Service Delays We are not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for delays caused by circumstances related to the courier itself, such as clearance delays. In cases such as these, please directly contact UPS with any inquiries about the status of your package at 1-800-742-5877, or e-mail our Customer Service department at contact@thestylediaspora.com.
Where do you ship? The Style Diaspora ships to all 50 of the United States and to Canada. Please check back for additional countries to which we will ship internationally.
Featured Designers The Style Diaspora’s site features products fulfilled by other designers. Their shipping and return policies will be detailed on the product information page.
The Style Diaspora ships via UPS, including international orders.
All domestic orders shipping within the contiguous United States will be processed and shipped out within 1-2 business days (for Alaska or Hawaii please add one additional day).
All international orders will be processed and shipped out within 1-3 business days. Customs and duties vary based on country.
How do I track my package online? When your order leaves our fulfillment center you will receive a confirmation e-mail with your tracking number. You can track your package by going to www.ups.com.
Service Delays We are not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for delays caused by circumstances related to the courier itself, such as clearance delays. In cases such as these, please directly contact UPS with any inquiries about the status of your package at 1-800-742-5877, or e-mail our Customer Service department at contact@thestylediaspora.com.
Where do you ship? The Style Diaspora ships to all 50 of the United States and to Canada. Please check back for additional countries to which we will ship internationally.
Featured Designers The Style Diaspora’s site features products fulfilled by other designers. Their shipping and return policies will be detailed on the product information page.
Returns & Exchange
RETURNS
Eligible items may be returned for a refund to the original form of payment, exchange or online store credit within 14 days of receipt. Merchandise must be accompanied by both the original sales receipt and a return authorization number. To receive a return authorization number, e-mail returns@thestylediaspora.com and provide your name, order number, name of item(s) you wish to return, and reason for return. The Style Diaspora is not responsible for return shipping costs.
Return Policy Requirements We reserve the right to refuse a return or exchange if the merchandise in question does not meet our standards. Where provided, all original packaging to accompany the item—including belts, shoe boxes, eyewear cases, authenticity cards, and dust bags—must be included and returned in its original condition to be considered eligible for return. All footwear returns must include the original shoe box in its original condition. Any footwear returned without its packaging or with postage labels attached will not be accepted. Items received that do not meet these standards will be sent back to the customer.
The following items are Final Sale and therefore cannot be returned Accessories Intimates / Lingerie International orders (outside the US) Jewelry Markdowns / Sale items
Unauthorized Returns Any merchandise returned to The Style Diaspora without a return authorization number will incur a nonnegotiable re- stocking fee at 30% of the cost of the merchandise ordered, excluding tax and shipping. To request a return authorization number, e-mail returns@thestylediaspora.com, and provide your name, order number, name of item(s) you wish to return, and reason for return.
Will I be charged shipping for a return? Yes, you are responsible for return shipping and we recommend purchasing delivery confirmation or tracking. In the event that you choose to forgo secured tracking, The Style Diaspora is not responsible for the package if it is lost or otherwise not received.
Do you offer price adjustments or price matching? We do not offer price adjustments or price matching.
Eligible items may be returned for a refund to the original form of payment, exchange or online store credit within 14 days of receipt. Merchandise must be accompanied by both the original sales receipt and a return authorization number. To receive a return authorization number, e-mail returns@thestylediaspora.com and provide your name, order number, name of item(s) you wish to return, and reason for return. The Style Diaspora is not responsible for return shipping costs.
Return Policy Requirements We reserve the right to refuse a return or exchange if the merchandise in question does not meet our standards. Where provided, all original packaging to accompany the item—including belts, shoe boxes, eyewear cases, authenticity cards, and dust bags—must be included and returned in its original condition to be considered eligible for return. All footwear returns must include the original shoe box in its original condition. Any footwear returned without its packaging or with postage labels attached will not be accepted. Items received that do not meet these standards will be sent back to the customer.
The following items are Final Sale and therefore cannot be returned Accessories Intimates / Lingerie International orders (outside the US) Jewelry Markdowns / Sale items
Unauthorized Returns Any merchandise returned to The Style Diaspora without a return authorization number will incur a nonnegotiable re- stocking fee at 30% of the cost of the merchandise ordered, excluding tax and shipping. To request a return authorization number, e-mail returns@thestylediaspora.com, and provide your name, order number, name of item(s) you wish to return, and reason for return.
Will I be charged shipping for a return? Yes, you are responsible for return shipping and we recommend purchasing delivery confirmation or tracking. In the event that you choose to forgo secured tracking, The Style Diaspora is not responsible for the package if it is lost or otherwise not received.
Do you offer price adjustments or price matching? We do not offer price adjustments or price matching.
FAQs
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